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Intelligent Automation Month
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Robotic process automation as a way of improving operations and freeing people’s time up for higher value work has taken hold at the General Services Administration’s Office of the Chief Financial Officer.
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VOAs IPSUM artificial intelligence tool can translate and transcribe nearly 1,800 hours of radio and television each week to reach.
The Office of Financial Innovation and Transformation sees itself as a catalyst among agencies, one that is “thinking about the future.”
Appian’s Michael Beckley recently joined Federal News Network to discuss both the challenges and opportunities of automation.
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DoD, Air Force pair with HBCUs for new research consortium
DoD and the Air Force are currently considering 11 schools to lead the center.
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Current, former Hill staffers say centralized authority needed to modernize Congress
The House Select Committee on Modernization seeks ways to gain traction on pre-existing recommendations to make Congress more technologically savvy.
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Lead agency for security clearance reform expands ‘continuous vetting’
The Defense Counterintelligence and Security Agency is taking the lead on security clearance reform and expanding its new system of automated record checks.
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IRS expands AI-powered bots to set up payment plans with taxpayers over the phone
The Internal Revenue Service is handling more of its call volume through automation, which gives its call-center employees more time to address more complex requests from taxpayers.
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VA looks to overhaul pay, ‘antiquated’ hiring processes in major veteran care bill
The Honoring Our PACT Act would expand disability compensation and health care benefits for veterans exposed to toxic substances during their military service.
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How automation is showing a lot of promise in approving veterans’ survivors dependency claims
Automation can help VA process survivors claims when a veteran passes away, which currently takes more than two months on average.
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Pentagon’s CDAO aims to scale ‘different operating model’
The CDAO team merges major Defense Department’s tech efforts, bringing together a range of DoD innovation leaders.
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IRS’ quick wins by procurement, finance demonstrate power, value of RPA
The procurement and finance organizations have helped push the IRS toward a more innovative approach that focuses on automation to move away from repetitive, mundane tasks.
