Social Security Administration

Week 13

To improve its customer experience, SSA found an unusual partner from the NFL

Patrick Newbold, assistant deputy commissioner and deputy chief information officer at SSA, said meeting with the Baltimore Ravens about how they use their…

Read more
Amelia Brust/Federal News NetworkSocial Security, SSA, worker, telework

SSA to open offices to the public as agency staffing issues continue

Read more
(AP Photo/Jenny Kane)This Tuesday, Oct. 12, 2021, photo shows a Social Security card in Tigard, Ore.  Millions of retirees on Social Security will get a 5.9% boost in benefits for 2022. The biggest cost-of-living adjustment in 39 years follows a burst in inflation as the economy struggles to shake off the drag of the coronavirus pandemic.  (AP Photo/Jenny Kane)

SSA hires retired staff to manage crowds at field offices as in-person service ramps up

Read more
Amelia Brust/Federal News Network

Time to reel in the growing number of supply chain risk management initiatives?

Read more
Amelia Brust/Federal News Networktelework

Returning to the office will not solve the backlogs lawmakers are worried about

The IRS, SSA, State Department and other agencies face backlogs around citizen services, but returning to the office is not the best solution as some lawmakers…

Read more

SSA union, managers push back on leadership’s ‘business as usual’ office reentry plan

Officials say SSA leadership isn’t giving much ground on key elements of office reentry, such as telework, or initially opening SSA field offices on…

Read more

Social Security – What You Need to Know

February 14, 2022 on ForYourBenefit, host Bob Leins, CPA® welcomes David Melton, Public Affairs Specialist with Social Security Administration, to answer common questions about Social Security.

Read more