Why customer experience is so challenging for federal agencies
It’s easier to imagine better CX than to make it happen. At least now it’s their money.
It’s easier to imagine better CX than to make it happen. At least now it’s their money.
Congress has punted the tough debates on government funding for the rest of fiscal 2022 until mid-February, but Veterans Affairs Secretary Denis McDonough…
The Department of Veterans Affairs will deploy its electronic health record to a second site in March, with another 10 go-lives tentatively planned for…
The Veterans Health Administration is teaming with the University of Maryland on a research project. Its goal is to establish new surveillance methods to track those with low-risk prostate cancer.