Federal Report

Getty Images/iStockphoto/marcnormanInternal Revenue Service sign with a traffic signal in the foreground indicating a red light.

Gift cards for the IRS? Probably not!

The IRS has been publishing “the Dirty Dozen” for much of the past twenty years in an effort to advise taxpayers and tax preparers of scams and schemes…

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Amelia Brust, Federal News Networktelework, work from home, home office, federal employees

Should feds go back to office? Here’s a thought: Ask them!

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Amelia Brust/Federal News Networktelework

GPO puts its stamp on hybrid workforce model for federal employees

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Getty Images/iStockphoto/Tero Vesalainencustomer experience

Why customer experience is so challenging for federal agencies

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(Getty Images/iStockphoto/fotostok_pdv)Close up of female hands counting US dollar banknotes at the table in front a laptop computer. Woman accountant with money and notebook.

Pay raise vs. COLA: The 2-year solution!

Life’s a series of choices. Some easier and more important than others. Like when are you gonna retire? Does it really matter?

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

‘We don’t always have the right answer:’ Why agency leaders should be more transparent

One way to improve federal employees’ trust? More transparency from agency leaders.

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(AP Photo/Mike Groll)FILE - This April 22, 2014, file photo shows an employment application form on a table at a job fair in Hudson, N.Y. Middle-age white Americans with limited education are increasingly dying younger, on average, than other middle-age U.S. adults, a trend driven by their dwindling economic opportunities, research by two Princeton University economists has found. The economists, Anne Case and Angus Deaton, argue in a paper released Thursday, March 23, 2017, that the loss of steady middle-income jobs for those with high school degrees or less has triggered broad problems for this group. (AP Photo/Mike Groll, File)

Could you do the job you hire someone for?

A shortcut to the right candidates has been around forever. Agencies just have to start using it.

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