Digital Transformation

Russ Roberts, the TSA chief information officer, said the digital services team and the move to DevSecOps will become more important as TSA brings in new touchless and identity vetting capabilities.

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Many agencies are at work on improving transactions that must and always will take place in person.

For John Beieler, the director of Science and Technology for the Office of the Director of National Intelligence, that means making sure agencies invest in S&T capabilities.

The pandemic has inspired new uses for facial recognition software, but may require tweaking of algorithms.